We handle all refund requests on a case-by-case basis. If you receive a defective or incorrect product and wish to apply for a credit, please contact us at [email protected] within one week of receiving your order. If more than a small portion of the product has been consumed, the refund amount will be adjusted accordingly.
Please note that credits typically take 3–5 business days to process, and shipping costs for returning the product are not covered. For assistance, reach out to our team, and we’ll be happy to help.
The product must be currently listed and sold by both Hash Online Canada and the Canadian competitor. To request a price match, provide a screenshot or link showing the product name, price, and the competitor’s company details. Price matches are typically available only for identical products from the same manufacturer. Cannabis products, such as flowers, may not always qualify, as quality can vary between batches. Our growers' craftsmanship often surpasses competitors' due to their extensive experience and dedication to quality. Please note that our price match policy does not apply to closeout sales, limited-quantity offers, or pricing errors in competitor advertisements.
Who We Are
Welcome to Hash Online Canada, your trusted destination in the heart of Canada’s thriving cannabis market. We’re proud to deliver premium hash products that combine exceptional quality with unbeatable value.
Contact Us
Have questions or need help? Our expert team is here for you. Whether you're looking for product information or personalized advice, we’re ready to assist. Reach out to us today with any inquiries!
Email: [email protected]
